Nexstar - 12 Reasons for Advertising Failure
12 Causes of Advertising Failure:
- The desire for instant gratification. The ad that creates enough urgency to
cause people to respond immediately is the most likely to be forgotten
immediately once the offer expires.
Such ads are of little use in establishing the advertiser’s
identity in the mind of the consumer.
- Trying to reach more people than the
budget will allow. For a media
mix to be effective, each element in the mix must have enough repetition
to establish retention in the mind of the prospect. Too often, however, the result of the
media mix is too many people reached without enough repetition. Will you reach 100% of the people and
persuade them 10% of the way? Or
will you reach 10% of the people and persuade them 100% of the way? The cost is the same.
- Assuming the business owner knows
best. The business owner is
uniquely unqualified to see his company or product objectively. Too much product knowledge leads him to
answer questions no one is asking.
He’s on the inside looking out, trying to describe himself to a
person on the outside looking in.
It’s hard to read the label when you’re inside the bottle.
- Unsubstantiated claims. Advertisers often claim to have what the
customer wants, such as “highest quality at the lowest price,” but fail to
offer any evidence. An
unsubstantiated claim is nothing more than a cliché the prospect is tired
of hearing. You must prove what you
say in every ad. Do your ads give
the prospect new information? Do
they provide a new prospective? If
not, be prepared to be disappointed with the results.
- Improper use of passive media. Nonintrusive media such as newspapers
and yellow pages, tend to reach only buyers who are actively looking for
the product. They are poor at
reaching prospects before their need arises, so their not much use for
planting a reticular activator or creating a predisposition toward your
company. The patient, consistent
use of intrusive media such as radio and television, will win the heart of
the customer before she’s in the market for the product. Tel her Why; wait for when.
- Creating ads instead of campaigns. It is foolish to believe a single ad can
ever tell the entire story. The
most effective, persuasive, and memorable ads are those most like a
rhinoceros: they make a single point powerfully. An advertiser with seventeen different
things to say should commit to a campaign of at least seventeen different
ads, repeating each ad enough to stick in the prospects mind.
- Obedience to unwritten rules. For some insane reason, advertisers want
their ads to look and sound like ads.
Why?
- Late-week schedules. Advertisers justify their obsession with
Thursday and Friday advertising by saying, “We need to reach the customer
just before she goes shopping.” Why
do these advertisers choose to compete for the customer’s attention each
Thursday and Friday when they could have a nice, quite chat all alone with
her on Sunday, Monday, and Tuesday?
- Overconfidence in qualitative
targeting. Many advertisers and
media professionals grossly overestimate the importance of audience
quality. In reality, saying the
wrong thing had killed far more ad campaigns than reaching the wrong
people. It’s amazing how many
people become “the right people” when your saying the right thing.
- Event-driven marketing. A special event should be judged
only by its ability to help you more clearly define your market position
and substantiate your claims. If
one percent of the people who hear your ad for a special event choose to
come, you will be in desperate need of a traffic cop and a bus to shuttle
people from distant parking lots.
Yet your real investment will be in the 99 percent who did not
come! What did your ad say to them?
- Great production without great copy. Too many ads today are creative without
being persuasive. Slick, clever,
funny, creative and different are poor substitutes for informative,
believable, memorable, and persuasive.
- Confusing reactions with results. The goal of advertising is to create a
clear awareness of your company and its unique selling proposition. Unfortunately most advertisers evaluate
their ads by the comments they hear from people around them. When we mistake mere response for
results, we create attention-getting ads that say absolutely nothing.
Source: Roy H. Williams, “The Wizard of Ads” Don't fail, find out more about Television Advertising, and what Television can do for your small business, call our local sales managers at KTAB or KRBC TV at 325.695.2777
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