It all started in February of 2006, when Janis Antilley purchased a fridge from Beal Appliances for a little more than $1,000.
"I told them that I wasn't ready to have it delivered at that time. They told me I could keep it there as long as I needed to," Antilley said.
More than five years later, she's still waiting for the fridge. Janis says not having it hasn't been a big deal up until now, because she travels to South Carolina to see family and will stay there for months at a time.
"My son and his wife and their four children live there," Antilley said.
During one of her recent attempts to find out what happened to her fridge, Janis visited the Beal's Appliance shop to see if they could answer some questions. She found out the store was closed.
"There [were] some phone numbers on the door. So, I called them and was told that they're not there anymore," Antilley said.
Janis says she's contacted people from Beal's several times over the last five years and never received a clear answer as to where her fridge is located. Janis paid for it through a special no-interest loan, and was able to pay it off in 12 months. She even still has the original receipt that has all the product's information, including the serial number.
"I don't know where it is, but someone has that refrigerator with that serial number on it," Antilley said.
Beal's was purchased by Denmark Corporation Murray Appliance and Lighting back in 2009. They have no record in their system of Janis's purchase, and say there is little they can do to help locate her fridge at this time. A representative for Denmark Corporation said Janis will have to get in touch with the previous owner of the store if she wants to find out what happened to her fridge. Antilley says she's determined to get to the bottom of it.
"I'm not going to give up looking. My common sense tells me to cut my losses and go on, but I can't do that," Antilley said.
"I told them that I wasn't ready to have it delivered at that time. They told me I could keep it there as long as I needed to," Antilley said.
More than five years later, she's still waiting for the fridge. Janis says not having it hasn't been a big deal up until now, because she travels to South Carolina to see family and will stay there for months at a time.
"My son and his wife and their four children live there," Antilley said.
During one of her recent attempts to find out what happened to her fridge, Janis visited the Beal's Appliance shop to see if they could answer some questions. She found out the store was closed.
"There [were] some phone numbers on the door. So, I called them and was told that they're not there anymore," Antilley said.
Janis says she's contacted people from Beal's several times over the last five years and never received a clear answer as to where her fridge is located. Janis paid for it through a special no-interest loan, and was able to pay it off in 12 months. She even still has the original receipt that has all the product's information, including the serial number.
"I don't know where it is, but someone has that refrigerator with that serial number on it," Antilley said.
Beal's was purchased by Denmark Corporation Murray Appliance and Lighting back in 2009. They have no record in their system of Janis's purchase, and say there is little they can do to help locate her fridge at this time. A representative for Denmark Corporation said Janis will have to get in touch with the previous owner of the store if she wants to find out what happened to her fridge. Antilley says she's determined to get to the bottom of it.
"I'm not going to give up looking. My common sense tells me to cut my losses and go on, but I can't do that," Antilley said.
Comments
Purchased an range and oven from them last year and was told it would be delivered in three days and to expect a phone call when it came it. I went the day after I was told it would be delivered to find out it was never ordered.
Tim R.
December 1, 2011 at 4:16 pm
I’m not sure of the exact legality of this, but I’m pretty sure if you purchase something and fail to take receipt of it for a certain period of time you lose any right to it. Either way, common sense tells me that no store is going to hold onto something for almost 6 years. Sorry Ms. Antilley, but I say you’re out of luck on this one.
kevin c.
November 30, 2011 at 3:42 pm
most people buy an appilance because they need it. if you weren't ready for your appliance just yet okay, but expecting someone to store it for 5 years is not reasonable. that is why many people rent storage units, to store stuff they dont need or cant use yet. a store is not a long term storage facility.sorry, partly your own fault.
brenda b.
November 30, 2011 at 3:06 pm
