Victims receive a phone call from someone off-shore claiming to be from Microsoft. The caller claims the victim's computer has been sending error reports, so Microsoft is calling to fix the issue.
Victims are then asked to log on to a web site, giving remote access of their computer to the caller.
From there, the caller proceeds to freeze the victim's computer, and then says that in order for them to fix the issue, the victim will have to pay $300.
Steve Abel of the Abilene BBB says the best way to avoid falling victim to this type of scam is simply to be aware and just don't do it. "No one from Microsoft will ever call you," Abel says. "Never give access to your computer to anyone you don't know."
If you are having problems, Abel says the best idea is to go to a local computer technician or repair shop that you can trust, especially because online threats and scams are so prevalent in the U.S.
Also, Abel advises people to take the proper precautions to make sure they do not fall victim to hacking and other scams by making certain they have the proper security measures in place such as a fire walls and virus protection.
Abel emphasizes that being aware of the threats out there, as well as making certain your information stays in trusted hands, is the best way to prevent falling victim to a scammer, either online or over the phone.